What if I want to cancel my order after it has been placed?

Processing times may vary slightly depending upon the season, but in most cases your online order will have undergone processing in less than 24 hours. Because our orders are processed so quickly, orders cancelled before shipping, but after they have been filled, will be charged a 20% restocking fee. If delivery of an order is refused, customers will bear the entire cost of return shipment, as well as a 20% restocking fee to cover labor and packaging materials. On this there can be no exceptions.